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1. Introduction

Welcome to Monarc Certification Services (“Monarc,” “we,” “our,” or “us”). By accessing or using our services, website, or certification programs, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use our services.

2. Services Provided

Monarc Certification Services offers certification, evaluation, training, and related professional services. All services are provided subject to availability and may be modified or discontinued at our discretion.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information

• Comply with all applicable laws and regulations

• Use our services only for lawful purposes

• Not misuse, copy, or distribute our materials without permission

4. Certification Integrity

Monarc reserves the right to revoke or suspend certifications if:

• False or misleading information is provided

• Certification requirements are not maintained

• Misconduct or unethical behavior is identified

5. Payment and Fees

All fees for services must be paid in accordance with the agreed terms. Failure to pay may result in suspension or termination of services.

6. Intellectual Property

All content, materials, logos, and documentation provided by Monarc are the intellectual property of Monarc Certification Services and may not be reproduced without prior written consent.

7. Privacy and Data Protection

Monarc is committed to protecting user privacy. Personal information collected during the course of providing services will be used solely for operational, administrative, and service-related purposes.

It must be clear that end users’ personal information will not be shared or sold to third parties for the purpose of marketing. We do not engage in the sale, rental, or trade of personal data for advertising or promotional use by external organizations.

We may only disclose personal information where required by law or necessary to fulfill our contractual obligations.

8. Limitation of Liability

Monarc Certification Services shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

9. Termination

We reserve the right to terminate or suspend access to our services at any time, without prior notice, for violations of these Terms.

10. Changes to Terms

Monarc may update these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Monarc operates.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact Monarc Certification Services through official communication channels.